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Job Summary The Professional Services team is responsible for enabling our customers usage of our products and services. The team works on exciting projects and integrations for a variety of high-profile customers across the globe, guiding them and designing complex and challenging engagements. Our Product Owners build the backlog and own the quality of delivery for our Agile teams, working across multiple projects and with a number of deliverables – you will be a key contributor to your scrum team. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Responsibilities Serve as the program lead, responsible and accountable in the planning, development and delivery of new projects and programs. Responsible for resource allocation across teams and projects Coaching and mentoring team in project delivery methodologiess Drafts, delivers & presents Professional Services proposals, Statements of Work & Change Request forms following CTS governance standards Builds detailed financial plans for PS proposals, SoWs & CR forms following CTS governance standards • Product Knowledge • Ability to critically analyse products & services cross-region availability & formulate high-level implementation strategy advice • Suport for Commercial teams in defining PS requirements and estimates for customer opportunities • Global collaboration with other regional Heads of SM/PO to establish and maintain global standards for Agile teams • Collaboration with regional management team in support of driving high performing Agile teams • Process, analyse and report on departmental data in support of global PS strategy • Ensure timely reporting and data hygiene across Agile teams Required Skills: 2+ Years of experience in people management leading project management or delivery teams • 5+ years deep experience in project management and delivery • Client facing consulting and customer experience. PRINCE2/PMP certification or equivalent experience • Agile certification in Product Ownership and Scrum Master disciplines or equivalent experience • Excellent verbal and written communication skills • Excellent organization and time management skills • A passion for troubleshooting and problem-solving Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor’s Degree Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.



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